To provide a positive Grooming experience for your Pet/s we ask a few extra questions to make sure we keep your Pet comfortable and as stress free as possible:

I agree that I will be on time for my booking and if more than 10 minutes late, I will be rescheduled with a $75 fee payable before the next booking. I understand that grooming time is reserved for my pet and that 24hours notice is needed for cancellation or a no show fee of $75 will apply. I understand that the Groomer does not have room for my pet and council regulations state pets cannot stay over the designated time given and that I will be charged $15 per 15minutes of being late to pick up my pet, payable before pick up.
Price may change at Groomer’s discretion. Matting/ aggression/ fleas/ hard to groom/bad skin/ infected ears/ biting/extra time needed etc.) These pets are wear and tear on the equipment and the Groomer. (Groomer, Staff at Lexie's Dog and Cat Grooming, 17 Nasturtium Gardens Beeliar)
I understand that the Groomer will apply every care and attention to my pet's grooming, and that the shaving process may uncover existing skin complaints, and that close shaving can cause grazing, nicking, clipper rash, skin or eye irritation, cats, sensitive skin and senior dogs (above 7 years) are high risk to these skin injury and grooming stress. The Groomer will try their best to avoid these cases but they are a rare but possible occurrence with Grooming. I give permission for the Groomer to administer first aid for small grazes/nicks, as leaving them may cause further injury. I understand that if this may occur, it may be due to my pets’ coat condition, skin or behaviour and that all cost associated for treatment is my responsibility and it is up to me to seek Veterinary advice.
I have given all information for my pets’ health concerns to the Groomer and the Groomer is not liable for any pre-existing health conditions that may show, during or after the groom.
I agree that my pet/s image or video may be displayed on Social media or websites held by Lexie's Dog and Cat Grooming or Cat Grooming Education with Lexie
I understand the Grooming result can depend on my pets’ coat condition and behaviour, it is my decision to have it groomed professionally (Agent/Owner). I have read and understand all of the above and give permission for my pets to be groomed, and any future grooms for my pet/s. I understand Lexie's Dog and Cat Grooming has a strict rebooking schedule of 2-8 weekly (puppies 3-4 weekly) and I will do my best to stay to this schedule and know that de-matting or longer grooming fees will apply.